| General Information | ||
| Discription | Type | Class |
When using your free conference call number you must notify your callers by giving them the date, time, dial-in number and access code. All parties will use the same dial-in number and enter the same access code, followed by the * or # key as specified below | Core_Services | Internal |
Support Information | |||
| Service owner | Link to OLA | Level 1 Info | Level 2 Info |
| Service Levels | ||
| Availability hours | Backup and recover procedures | Last Reviewed |
For Hosts:
Dial - (712) 432-1500
Enter Access Code - 897198*
For Participants:
Dial - (712) 432-1500
Enter Access Code - 897198#
To Record Your Conference:
Enter *9
Enter Subscriber PIN - 226457
To Listen to Your Recorded Conference:
Dial - (712) 432-1202
Enter Access Code - 897198
Recording Instructions
During the conference, the host can start recording at any time by pressing *9. The system disconnects him/her from the conference and prompts for the Subscriber PIN. If the Subscriber PIN is valid, the host is returned to the conference and all attendees are notified that the recording option has been started. To stop and save the recording, the host will press *9 again.
Playback Instructions
To listen to the recorded conference, the host must provide attendees with the play back number and access code. Please note, that the playback number is different from the conference dial-in number. When users call into the recording playback number, they will be prompted to enter the access code and then enter the reference number for a specific recording. The reference number for each recording is provided on your recordings page in your account. Once confirmed, the system will play back the recorded conference. During play back, the user can scroll forward or backwards through the recorded conference. You will find the play back features below. Click here for further instructions on how to access recorded conferences on your playback number.