General Information
DiscriptionTypeClass
Support services are offered to BCS staff, faculty, and departments for BCS owned systems (Desktop PC's, Laptops, Printers, IPADS )which meet the hardware and software standards criteria. Warranty hardware repair and support for standard systems is providedCoreInternal


Support Information
Service ownerLink to OLALevel 1 Info Level 2 Info
Helpdesk, Workstation Support



Service Levels 
Availability hoursBackup and recover proceduresLast Reviewed